Dear Thunder Soccer Fest Participating Teams,
The Conference and Visitors Bureau is pleased to assist teams with hotel accommodations for your upcoming tournament. You can fill out your team’s rooming list by visiting the housing reservation site at www.visitmontgomery.com/registration. Below is a list of frequently asked questions that will better assist you in completing your teams information.
Frequently Asked Questions Regarding Housing Registration:
How do I register my team?
a. Visit the housing registration site at www.visitmontgomery.com/registration. Once you have registered, you will sign in with your login (your email address) and your password you created. Under the 2008 Thunder Soccer Fest (August 30-31, 2008), you will see two links. One will bring up information on the cancellation policies, deadlines, and the participating hotels with their rates and descriptions. The second link is your housing reservation/rooming list form. You will enter all information requested on the form. You are able to sign back in to the housing registration site to update this form at anytime up until the deadline of August 18, 2008. Please make sure to hit “submit” at the bottom of the form if you have made any changes.
2. What if I want to be with another team?
a. There is a section on the housing reservation form that will allow you to enter the name of another team you are requesting to be with. Please note, we will do our best to place teams that are requesting to be together at the same hotel, but we cannot guarantee this. If you request to be with a team, please also note, that this will override your top hotel choices to try to accommodate this request. Also, this will only be honored if both teams request to be together.
3. Is your site a secure website?
a. Yes, our site is a secure website.
5. Do I need a credit card number for each individual?
a. Yes, we will need a credit card number next to each individual reservation name on your teams reservation form. You can hold all rooms under one credit card. Please be advised, that on August 18, 2008, some hotels will charge a one nights room and tax deposit for each room. Also, please note, that if you do not have all credit card numbers when you are completing your reservation form, you still should submit your form as you can go back and add any information up until August 18.
6. Can individuals on my team call the Conference and Visitors Bureau with their credit card number?
a. No, all information must be submitted online. If you do want to input each individual’s credit information, you can give all members on your team the login and password to the housing registration site. Each team member can go into the housing reservation form and put their credit card number next to their name that you filled out. Once a credit card number is entered onto the housing reservation form, the credit card number is masked. So, the next time anyone logs into the system, they will only see the last 4 digits. Example: ************5566
7. After your deadline of August 18, what do I do if I need to make a change to my rooming list?
a. On August 18, the Conference and Visitors Bureau (CVB) will close the housing registration site so we can place all teams into their assigned hotels. Your team will be notified on August 21, 2008 of your hotel assignment. After all teams have been placed, the CVB will send the rooming lists to your assigned hotel. The hotel has 5 business days to put all teams into their system. Once this is complete, the hotels will send you the confirmation numbers. Once the hotel has sent you the confirmation numbers, you can now make any changes to your rooming list by calling the hotel directly as the CVB cannot view the hotels reservation systems.
Melissa Romeo
Communications Specialist
Conference and Visitors Bureau of Montgomery County, MD, Inc.
111 Rockville Pike, Suite 800
Rockville, MD 20850
Direct Line: 240-777-2064
Fax: 240-777-2065
Email: mromeo@visitmontgomery.com
